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Last updated: 7 September 2026

The Deck 747 (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how The Deck 747 collects, uses, stores and protects personal information when you visit our website, purchase our products or services, make or manage a booking, contact us, attend one of our experiences, or otherwise interact with us.

It also explains your rights in relation to your personal information.

 

1. Who we are

The Deck 747 is the data controller responsible for personal data processed by us where we determine the purposes and means of processing that information.

The Deck 747
Taurus Hangar, Barton Aerodrome, Liverpool Road, Greater Manchester, M30 7SA
Company number: 14134376

Email: info@thedeck747.com

If you have any questions about this Privacy Notice or how we use your personal information, please contact us using the email address above.

 

2. What personal information do we collect?

Depending on how you interact with us, we may collect some or all of the following information:

  • Your name

  • Email address

  • Telephone number

  • Billing and transaction information

  • Booking information

  • Experience dates and times

  • Gift voucher information

  • Information about people attending an experience

  • Information provided when making an enquiry

  • Information about accessibility requirements, additional needs or reasonable adjustments where you choose to provide this

  • Information concerning children attending our experiences where necessary for booking, safeguarding or delivery of the service

  • Information relating to events, weddings, corporate bookings and group bookings

  • Information relating to Flight Academy bookings and participation

  • Marketing preferences

  • Communications and correspondence between you and The Deck 747

  • Feedback, reviews and other information you voluntarily provide

  • Photographs or other media where you voluntarily provide them or agree to their use

  • Information required to administer cancellations, amendments, refunds or transfers

  • Technical information about your device and use of our website, including IP address, browser type, device information and website activity

  • Information collected through cookies and similar technologies, subject to applicable consent requirements.

We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Notice.

If you provide personal information relating to another person, for example another person attending an experience, you should ensure that you are authorised to provide that information where necessary.

 

3. How do we collect your personal information?

We may collect personal information in a number of ways.

Information you provide directly

You may provide information when you:

  • purchase a gift voucher;

  • purchase another product or service;

  • make an experience booking;

  • complete an enquiry or contact form;

  • contact us by email, telephone, WhatsApp, social media or another communication method;

  • make an event, wedding, corporate or group enquiry;

  • book or participate in the Flight Academy;

  • request accessibility or additional-needs arrangements;

  • attend an experience;

  • provide feedback or a review;

  • sign up to receive marketing;

  • enter a competition or promotion; or

  • otherwise communicate with us.

Information collected through our systems

Gift vouchers and other purchases made through our website may be processed using Wix and associated payment services.

Experience dates and bookings may be administered through SimplyBook.me.

These providers may process personal information on our behalf and/or may process certain information as independent controllers under their own privacy policies.

Information received from third parties

We may receive personal information from third-party organisations where you have purchased, booked, enquired about or otherwise interacted with The Deck 747 through that organisation.

These organisations may include:

  • experience marketplaces;

  • voucher providers;

  • travel and tourism platforms;

  • booking platforms;

  • event platforms;

  • advertising and marketing platforms;

  • social media platforms; and

  • other commercial partners through which The Deck 747 is promoted or sold.

Information we receive may include your name, contact details, booking information, voucher information and other information necessary to provide the service you have purchased.

The organisation from which we receive your information may also process your personal information under its own privacy notice.

Information collected automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies.

This may include information such as your IP address, device type, browser, pages visited, approximate usage information and interactions with our website, subject to applicable consent requirements.

 

4. How do we use your personal information?

We may use personal information to:

  • process and administer purchases and bookings;

  • provide gift vouchers;

  • arrange and deliver experiences;

  • arrange experience dates and times;

  • communicate with you about your booking;

  • respond to enquiries;

  • provide customer support;

  • administer cancellations, amendments, refunds and booking transfers;

  • arrange accessibility and reasonable adjustments;

  • administer SEN and additional-needs bookings;

  • administer Flight Academy programmes;

  • administer events, weddings, corporate bookings and group visits;

  • maintain appropriate safeguarding arrangements;

  • process payments;

  • maintain accounting and financial records;

  • manage customer and business records;

  • deal with complaints, disputes and legal matters;

  • obtain and manage customer feedback and reviews;

  • improve our products, services and website;

  • understand how our website and services are used;

  • monitor website performance;

  • prevent and detect fraud, misuse and unlawful activity;

  • protect our customers, visitors, staff, business and property;

  • comply with legal, regulatory and accounting obligations;

  • communicate with you about services you have purchased or enquired about; and

  • send direct marketing where we are legally permitted to do so.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Notice without providing further information where required.

 

5. Our lawful bases for processing personal information

We must have a lawful basis under UK data protection law for processing personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Contract

We may process personal information where it is necessary to enter into or perform a contract with you.

This includes processing information necessary to:

  • complete a purchase;

  • provide a gift voucher;

  • administer a booking;

  • provide an experience;

  • communicate booking information;

  • administer amendments or cancellations; and

  • process refunds or other transactions.

Legal obligation

We may process information where this is necessary to comply with a legal obligation.

This may include tax, accounting, financial, regulatory, safeguarding and other legal requirements.

Legitimate interests

We may process personal information where this is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include:

  • operating and managing our business;

  • maintaining appropriate customer records;

  • responding to enquiries;

  • preventing fraud and misuse;

  • protecting our business, customers and property;

  • managing complaints and disputes;

  • improving our products and services;

  • maintaining website security;

  • obtaining feedback;

  • administering our website and systems; and

  • carrying out certain direct marketing activities where permitted by law.

Consent

Where consent is required, we will ask you for appropriate consent before carrying out the relevant processing.

Where we rely on consent, you can withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

 

6. Direct marketing

We may send information about The Deck 747, including new experiences, offers, promotions and other services, where permitted by applicable law.

Where consent is required for electronic marketing, we will obtain appropriate consent.

In certain circumstances, UK law permits us to contact existing customers about our own similar products or services without obtaining separate consent. This is sometimes referred to as the “soft opt-in”.

Where we rely on the soft opt-in, we will only do so where the applicable legal requirements are satisfied, including that:

  • we obtained the person’s contact details directly in the context of a sale or negotiation for a sale;

  • the marketing relates to our own similar products or services;

  • the person was given a clear opportunity to opt out when their contact details were collected; and

  • every subsequent marketing communication provides a simple opportunity to opt out.

The soft opt-in does not apply simply because somebody has contacted us, visited our website or had their details supplied to us by another organisation.

You can unsubscribe from our marketing communications at any time by using the unsubscribe facility provided or by contacting us.

We will maintain appropriate records of marketing preferences and will respect requests not to receive marketing.

We do not sell customer email addresses or personal information to third parties for their own direct marketing purposes.

 

7. Third-party websites, marketplaces and booking platforms

The Deck 747 is promoted and/or sold through a range of third-party websites and platforms.

These may include experience marketplaces, voucher providers, booking platforms, travel websites, advertising platforms, social media platforms and other commercial partners.

When you use a third-party website or platform, that organisation may collect and process your personal information under its own privacy policy.

For example, if you make a purchase or booking through a third-party platform, that organisation may process your payment and booking information and provide relevant information to us so that we can fulfil the purchase or provide the experience.

The third party remains responsible for processing it carries out for its own purposes.

Where The Deck 747 receives personal information and determines the purposes for which we use it, we will process that information in accordance with this Privacy Notice and applicable data protection law.

We recommend that you read the privacy notice of any third-party website or platform you use.

 

8. Who may we share personal information with?

We may share personal information where necessary to operate our business and provide our services.

Depending on the circumstances, recipients may include:

  • Wix and associated website services;

  • SimplyBook.me;

  • payment service providers;

  • booking and reservation platforms;

  • experience marketplaces;

  • voucher providers;

  • travel and tourism platforms;

  • website and hosting providers;

  • email and communication providers;

  • IT and technical support providers;

  • accounting and financial service providers;

  • marketing and advertising service providers;

  • analytics providers;

  • professional advisers, including accountants, lawyers and insurers;

  • fraud prevention and security providers;

  • instructors, employees, contractors or agents where necessary to provide an experience;

  • regulators, government bodies and law enforcement agencies where required or permitted by law; and

  • a purchaser or prospective purchaser of The Deck 747 or its assets, where permitted by law.

Some organisations may process personal information as our processors on our behalf.

Other organisations, including certain marketplaces and platforms, may act as independent data controllers and will process your information under their own privacy policies.

We will only share information where there is an appropriate lawful basis for doing so.

 

9. Payments

Payments for our products and services may be processed through payment providers including providers made available through Wix, SimplyBook.me, PayPal, Stripe or other payment services used by us or our booking partners.

Payment providers may receive payment and transaction information necessary to process your payment.

We do not ordinarily need to retain complete payment card details.

Payment providers may process your information under their own privacy notices and terms.

We may retain transaction information necessary for accounting, tax, refunds, chargebacks, fraud prevention and other legitimate business purposes.

 

10. Children’s information

Some of our experiences are available to children and young people.

Where a child participates in an experience, we may collect limited personal information necessary to administer the booking, provide the experience, communicate with the responsible adult and maintain appropriate safeguarding arrangements.

We will not knowingly collect more personal information about children than is reasonably necessary for these purposes.

Where appropriate, bookings involving children should be made by a parent, guardian or responsible adult.

 

11. Accessibility, SEN and additional-needs information

We aim to provide inclusive and accessible experiences.

If you choose to provide information about accessibility requirements, additional needs, communication requirements, reasonable adjustments or other information relevant to safely providing an experience, we may use that information to:

  • understand your requirements;

  • communicate with you;

  • make reasonable adjustments;

  • arrange appropriate staff or facilities;

  • provide the experience safely; and

  • maintain appropriate safeguarding arrangements.

Some information about health or additional needs may constitute special category personal data under UK data protection law.

Where information constitutes special category personal data, we will only process it where an appropriate additional legal condition under applicable data protection law applies.

You should only provide information that is reasonably necessary for us to provide the requested service or adjustment.

 

12. Cookies and similar technologies

Our website uses cookies and other technologies that may store or access information on your device.

Some technologies are strictly necessary for the operation, security and functionality of our website.

Other technologies may be used for purposes such as:

  • analytics;

  • measuring website performance;

  • remembering preferences;

  • advertising;

  • understanding how advertising performs; and

  • delivering or measuring relevant online advertising.

Where consent is required by law, we will obtain consent before using non-essential cookies or similar technologies.

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